Privacy policy

At collection: We notify you of data collection through checkout forms, cookie banners, and this policy (APP 5).

Device Information: When you visit the Site, we automatically collect:

• Browser/device details, IP address, time zone
• Pages viewed and interaction data (via cookies, pixels, and logs)
• Referral sources (APP 2.1)

Order Information: When you purchase, we collect:

• Name, billing/shipping addresses
• Payment details (processed securely by PCI-compliant providers)
• Contact information (APP 3.3)

Legal Basis: We process your data to:

• Fulfil contracts (order processing, shipping - APP 6.2)
• Comply with laws (tax records, fraud prevention - APP 6.2(c))
• Serve legitimate interests (site optimization, analytics - APP 6.2(g))

Marketing: We only send direct marketing with your consent (APP 7). You may opt out via unsubscribe links or by contacting us.

Third Parties: We share data with:

• Shopify (Canada/US): Our e-commerce platform. View their privacy policy.
• Google Analytics (US): For site analytics. Opt out via this tool.
• Payment processors (APP 8.1)

Overseas Transfers (APP 8): By using our Site, you consent to data transfers to countries with different privacy laws. We ensure recipients comply with the APPs or equivalent protections.

Legal Compliance: We may disclose data if required by law (e.g., subpoenas) or to prevent harm (APP 6.2(c)).

Retention (APP 11): We retain:

• Order Information for 7 years (tax compliance)
• Device Information for 12 months (anonymized thereafter)

Your Rights (APPs 12-13): You may:

• Request access to or correction of your data
• Withdraw consent (where applicable)
• Lodge complaints with the OAIC

To exercise these rights, contact us at admin@katowse.com.au. We respond within 30 days (APP 12.3).

We use cookies for:

• Essential functions (e.g., checkout)
• Analytics (via Google Analytics)
• Advertising (opt out via YourOnlineChoices)

Consent: We obtain consent via cookie banners. Manage preferences here.